Nowadays it is normal that you use a mobile device at the client's office for reporting care, request a protocol or medication, communicate with colleagues via messenger and, if necessary, register your time with your patient. Digital and mobile working is useful and efficient and that is why digital working is encouraged. Suppliers offer the option to share or process information through their apps. The end user can install these apps on his private device. But this raises questions. In this blog we answer questions about mobile working and discuss considerations you make if you decide to purchase a mobile workplace.

How safe is it if you work with your own device?

Phones and tablets have made great leaps in terms of computing speed and functionalities over the past ten years. Nowadays the 'mobile phone' is just as powerful as an average desktop PC or laptop. The possibilities in a mobile workplace are countless: social media, games, arranging banking affairs, etc. Due to the widespread use of mobile devices, they are increasingly becoming targets for hackers and scammers. They try to gain access to information that they can misuse or resell. Because healthcare organizations hold sensitive data, it is essential to ensure that this data remains secure. And it is difficult for an organization to monitor what happens on a private device. “Is it properly secured?”, “Who has access to the mobile workplace and therefore to sensitive data?”, “Which apps are installed on the mobile workplace?”. These are risks that can be covered: keep the private device private and have all work-related matters carried out in a well-managed and secured mobile workplace. This gives you control over what is and is not allowed and significantly reduces the risks of data leaks.

At Digital Healthcare we deal with issues surrounding 'mobile working' every day. Workplace management and remote support arose from the needs of customers who were faced with choices regarding hardware and security when selecting software. We know from experience that each application has its own (system) requirements, but that you facilitate the healthcare professional with various applications that must all function properly in one digital workplace. That sounds logical, but it has not become any easier due to the extensive range of apps and different system requirements!